Terms & Conditions
Last Updated: June 21, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website al-zara.com (the “Site”) and any scrap metal purchasing, collection, or related services (the “Services”) provided by Al-Zara International Trading Company (“Al-Zara,” “we,” “us,” or “our”), headquartered at 11th St, Al Adamah, Dammam – 32242, Kingdom of Saudi Arabia.

By using this Site, submitting an inquiry, requesting a quote, or engaging us for scrap collection, you (“you,” “the Seller,” or “the Client”) agree to be bound by these Terms. If you do not agree, please discontinue use of the Site and Services.

1. About Our Services

Al-Zara is a B2B industrial scrap purchasing company serving factories, construction firms, petrochemical facilities, and warehouses across the Eastern Province, including Dammam, Dhahran, Al Khobar, Jubail, Qatif, Safwa, and Ras Tanura. Our Services include:

 

    • Purchasing ferrous and non-ferrous scrap metal (steel, iron, copper, brass, stainless steel, aluminum)

    • Purchasing decommissioned industrial machinery, factory surplus, and electrical cables

    • On-site inspection, valuation, and quotation

    • Certified digital weighing and collection

    • Issuance of commercial documentation (receipts, weight certificates, invoices)

    • Bulk and long-term scrap collection contracts

2. Quotations & Pricing

 

    • Prices referenced on the Site, over the phone, or via WhatsApp are indicative estimates only, based on material type, estimated grade, quantity, and prevailing market conditions including daily LME (London Metal Exchange) rates.

    • All quotations are subject to confirmation upon physical inspection of the material at your site. Final pricing may vary if the actual grade, condition, contamination level, or quantity of the scrap differs from what was described or photographed at the time of the initial inquiry.

    • Quoted prices are valid only for the period communicated to you at the time of quotation (and in any case no longer than 7 days, unless otherwise agreed in writing) due to fluctuations in commodity markets.

    • We reserve the right to decline a purchase or revise a quote if, upon inspection, the material does not meet the description provided.

3. Seller Obligations & Ownership Warranty

By offering scrap material for sale to Al-Zara, you confirm and warrant that:

 

    1. You are the lawful owner of the material, or you are duly authorized by the owner (e.g., factory, contractor, or facility) to sell it on their behalf.

    1. The material is free of any third-party claims, liens, theft, or legal dispute.

    1. You have the right to grant site access for inspection and collection.

    1. All information provided regarding the type, quantity, and condition of the scrap is accurate to the best of your knowledge.

Al-Zara reserves the right to refuse any transaction where ownership or legal title cannot be reasonably verified, and to report suspected stolen or illegally sourced material to the relevant authorities, in compliance with applicable Saudi laws.

4. Site Visits, Weighing & Collection

 

    • Site visits, inspections, and collections are scheduled by mutual agreement. We aim to accommodate same-day or next-day visits where possible, subject to logistics and team availability.

    • All transactions are measured using calibrated digital scales on-site, and the final weight recorded at the time of collection is binding for payment purposes.

    • You agree to provide our team with safe and reasonable access to the collection site, including any required site safety inductions, permits, or PPE requirements specific to your facility.

    • You are responsible for ensuring the scrap material is reasonably staged, accessible, and free of hazardous contamination (e.g., chemical residue, asbestos, radioactive material) unless otherwise disclosed and agreed in advance.

    • Al-Zara is not liable for delays in collection caused by site access restrictions, weather, traffic, or circumstances beyond our reasonable control.

5. Payment Terms

 

    • Payment is made on the same day as collection, following verification of weight and grade, via cash or bank transfer as agreed between the parties.

    • Payment amounts are calculated based on the verified weight and grade at the point of collection, multiplied by the agreed rate.

    • For bulk or long-term contracts, payment terms (including any milestone or periodic payment structure) will be set out in a separate written agreement, which shall take precedence over these general Terms in case of conflict.

    • We are not responsible for delays in bank transfers caused by the receiving bank or factors outside our control.

6. Documentation

Upon completion of a transaction, Al-Zara will provide:

 

    • An official purchase receipt

    • A weight certificate based on calibrated digital scale readings

    • A commercial invoice, where applicable, for your finance and compliance records

You are responsible for retaining copies of this documentation for your own internal, tax, or compliance purposes.

7. Bulk & Long-Term Contracts

Recurring or scheduled scrap collection arrangements are governed by a separate signed agreement between Al-Zara and the Client, which will specify pricing mechanisms, collection frequency, minimum volumes, and termination terms. These Terms apply to such arrangements only to the extent not otherwise addressed in that agreement.

8. Cancellations & Rescheduling

 

    • Either party may reschedule a confirmed site visit or collection by providing reasonable advance notice.

    • Al-Zara reserves the right to cancel or postpone a scheduled visit due to safety concerns, logistical constraints, or if the material substantially differs from what was originally described.

    • Repeated late cancellations may affect future scheduling priority.

9. Health, Safety & Compliance

Al-Zara conducts collections in accordance with applicable health, safety, and environmental regulations in the Kingdom of Saudi Arabia. We expect Clients to:

 

    • Disclose any known hazardous materials, chemical residues, or safety risks associated with the scrap or the collection site in advance.

    • Comply with applicable environmental and waste-handling regulations relevant to their facility.

We support Saudi Arabia’s Vision 2030 sustainability and circular economy goals, and we direct recovered materials toward responsible recycling channels.

10. Website Use & Intellectual Property

 

    • All content on this Site — including text, images, logos, and graphics — is the property of Al-Zara International Trading Company unless otherwise stated, and may not be copied, reproduced, or used without our prior written consent.

    • You agree not to use the Site for any unlawful purpose or in a way that could damage, disable, or impair its operation.

    • Submitting an inquiry form on the Site (name, email, mobile number, message) constitutes consent for Al-Zara to contact you regarding your request. See our Privacy Policy for details on how your information is handled.

11. Limitation of Liability

To the fullest extent permitted by applicable law:

 

    • Al-Zara shall not be liable for any indirect, incidental, or consequential losses arising from your use of the Site or our Services.

    • Our liability in connection with any transaction is limited to the value of the specific scrap purchase concerned.

    • We make no warranties regarding the availability or uninterrupted operation of the Site.

Nothing in these Terms limits any liability that cannot be excluded or limited under the laws of the Kingdom of Saudi Arabia.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising out of or in connection with these Terms or our Services shall be subject to the exclusive jurisdiction of the competent courts in Dammam, Eastern Province, Saudi Arabia.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or applicable law. The “Last Updated” date at the top of this page will reflect the most recent revision. Continued use of the Site or our Services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Al-Zara International Trading Company 11th St, Al Adamah, Dammam – 32242, Saudi Arabia Phone / WhatsApp: +966 56 648 9504 Email: info@al-zara.com